In this Personal Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.
Examples of such Personal Data you may provide to us include your name, NRIC, passport or other identification number, telephone numbers, mailing address, email address, network data and any other information relating to any individual which you have provided us in any form you may have submitted to us, or via other form of interaction with you.
Generally, Goldheart Bullion Pte Ltd. collects Personal Data, either directly from you or from your authorised representatives (i.e. persons whom you have authorised, persons who have been validly identified as being you or your authorised representative pursuant to our then-current security procedures), from third parties, from publicly available sources or through our website (or any of our other online presence, including Facebook) in the following ways:
If you provide us with any Personal Data relating to a third party (e.g. information of your spouse, children, parents, and/or employees), by submitting such information to us, you represent to us that you have obtained the consent of such third party to provide us with their Personal Data for the respective purposes.
You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Products and Services you have requested.
Goldheart Bullion Pte Ltd may collect, use and disclose your Personal Data for the following purposes:
Where permitted under the Personal Data Protection Act (the “Act”):-
Goldheart Bullion Pte Ltd may also collect, use and disclose your Personal Data for the following “Goldheart Bullion Pte Ltd Additional Purposes”:
In addition, where permitted under the Act and subject to the provisions of any applicable law, your Personal Data may be disclosed, for Goldheart Bullion Pte Ltd’s Additional Purposes, to the vendors or other third party service providers in connection with promotions, Products and Services offered by Goldheart Bullion Pte Ltd.
Goldheart Bullion Pte Ltd may also collect, use and disclose your Personal Data for the following “Preferred Partners’ Additional Purposes”:
In addition, where permitted under the Act and subject to the provisions of any applicable law, your Personal Data may be disclosed, for Preferred Partners' Additional Purposes, to the vendors or other third party service providers in connection with promotions and services offered by Goldheart Bullion Pte Ltd’s preferred partners.
If you have provided your Singapore telephone numbers, Goldheart Bullion Pte Ltd may contact you using such Singapore telephone numbers (including via voice calls, SMSes, fax or other means) with information about our Products and Services or those products and services offered by our preferred partners (including discounts, flash sales and special offers).
In relation to particular Products and Services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, we will collect, use and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.
Goldheart Bullion Pte Ltd will take reasonable steps to protect your Personal Data against unauthorised disclosure. Subject to the provisions of any applicable law, your Personal Data may be disclosed, for the purposes listed above (where applicable), to the following:
Should you wish to withdraw your consent for us to send you sales, marketing or promotional information via a specific mode, please inform us in the following manner:
Please be aware that once we receive confirmation that you wish to withdraw your consent for marketing or promotional materials/communication, it may take up to thirty (30) days for your withdrawal to be reflected in our systems. Therefore, you may still receive marketing or promotional materials/communication during this period of time. Please note that even if you withdraw your consent for the receipt of marketing or promotional materials through a specific mode, we may still contact you for other purposes in relation to the Products and Services that you have requested from or subscribed with Goldheart Bullion Pte Ltd.
Otherwise than stated above, if you wish to withdraw any consent given in respect of the collection, use or disclosure of your Personal Data, please contact our Data Protection Officer (“DPO”) at DPO@goldheartbullion.com . Please note that such withdrawal of consent may affect our ability to provide our Products and Services you have requested or may request in the future.
If you wish to request for access to and/or correction of your Personal Data we have in possession or control over, please contact our DPO at the following email address DPO@goldheartbullion.com. Our DPO may require you to fill up a form for such requests.
Unless prohibited by law, we will provide access or make the correction to your Personal Data as soon as reasonably possible.
Please note that Goldheart Bullion Pte Ltd reserves the right to charge a reasonable fee in order to meet your requests.
Your Personal Data may be transferred overseas to our preferred partners, affiliates, agents, vendors or third party service providers. In this case, we will contractually demand that our such preferred partners, affiliates, agents, vendors or third party service providers comply with the requirements in the Act in dealing with your Personal Data.
This Personal Data Protection Policy and your use of this website shall be governed by and construed in all respects in accordance with the laws of the Republic of Singapore. You shall submit to the non-exclusive jurisdiction of the Singapore courts.
You may contact our DPO at the following email address: DPO@goldheartbullion.com, if you wish to: